Used: This is a used item that has been tested and passed by our inhouse engineers. For parts not working: Faulty beyond our own internal repair capabilities. If your order requires more urgent attention, please get in touch with us. Inhouse engineers that are trained to test, wipe, and configure a multitude of hardware manufacturers.Cisco Systems, HPE, Juniper, Arista specialists. A company with an eco-ethical attitude along with zero-landfill targets. Different conditions carry different terms. Here is what we offer.