The fastest methods to resolve your issues are in this order. Open a support ticket for a premium service: (Link provided post sale). Item has been damaged in Transit. Although very rare due to our packing process some issues may occur.
If the box is visibly damaged it's very important you sign for the parcel as damaged. You may be required to send images to us showing any damage to your item. You have changed your Mind. Please notify us of this immediately. Items received without this info can't be processed. Items that are sealed i. We can't accept the return of static sensitive items if they are not inside an anti static bag. Friday 8:30am - 2:30pm. Saturday, Sunday, Bank Holiday's Closed.E-Mails and Messages sent outside of opening hours may not be responded to until were next open. Our warehouse is based in Somerset TA6 area. Please find contact details below.